Request a refund for a product or service. Generate a professional refund request instantly with AI. Free account includes 2 letters per month, no credit card required.
Fill the form first. Create a free account only when you generate, then your first 2 letters each month are free.
[Your Name] [Your Address] [City, State, ZIP] [Email] | [Phone] [Date] Billing Department [Company Name] [Company Address] Re: Refund Request - Order #[Order Number] Dear Billing Department, I am writing to request a full refund for [item/service], which I purchased on [purchase date] for [amount] under order #[order number]. The product has not met what was promised because [specific reason: item not delivered, defective on arrival, not as described, service not rendered]. I contacted [support/customer service] on [date] but the issue remains unresolved. As the purchase did not deliver what was agreed, I am requesting a full refund of [amount] to my original payment method. Please confirm in writing how you intend to resolve this matter within 14 days of the date of this letter. I have attached [receipt/order confirmation/photos] as supporting documentation. I look forward to your prompt response. Sincerely, [Your Name]
A complete example letter — generate your own version with your details, tone, and language in 30 seconds.
Open the generator with refund request selected. Add your facts, choose a tone, and generate when you are ready.
A strong refund request follows a simple format: clear purpose, relevant facts, a specific request, and a clean closing.
State the purpose of the refund request and identify the recipient or organization.
Include the details that matter most: Your Name, Company/Provider, Refund Amount, Reason for Refund.
Explain what you want the reader to do, approve, correct, consider, or confirm.
End with a concise thank-you, availability for follow-up, and your name.
Enter the key information: Your Name, Company/Provider, Refund Amount, Reason for Refund.
Pick from 3 options: Polite, Firm, Urgent.
AI creates a unique, polished letter in under 30 seconds.
e.g., e.g., Returns Department
e.g., $XX.XX
Use CraftMyLetter's Refund Request template. Enter your details (your name, company/provider, refund amount, reason for refund), choose a tone, and generate a professional letter in 30 seconds.
Yes, you can generate 2 free refund requests per month with CraftMyLetter. No credit card required. Credit packs start at $4.99 for 10 letters.
Our Refund Request template offers 3 tones: Polite, Firm, Urgent. Polite is the most common choice.