How we write and check our pages
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This page explains who publishes the guides and letter pages on CraftMyLetter, how they are written, how we check the legal and official facts in them, and how to tell us about a mistake.
Who publishes this site
CraftMyLetter is an online service that helps people write letters. The guides, sample letters and letter pages on this site are published by CraftMyLetter, the same service that runs the letter generator.
Our guides are credited to the CraftMyLetter team rather than to a named person. We don’t invent authors, job titles or credentials.
How our pages are written
Many of our guides and sample letters were written with AI writing tools, and some were published with little editing.
We keep revising pages after they are published: we correct statements that turn out to be wrong or out of date, merge pages that answer the same question, and remove links and claims we can’t stand behind.
We don’t present any page as reviewed by a lawyer or another licensed professional.
How we check legal and official facts
When a page tells you what a law, a regulation or a government office requires — a notice period, a cap on an amount, a deadline, who to complain to — the standard we hold it to is the official text: the law itself, or the responsible authority’s own website.
Pages we have checked this way link those sources, so you can read the original yourself. So far that covers our UAE letter pages and our Arabic refund-request letter, which list them under a “Sources” heading, and our guides to US visa refusals, which link them in the text.
On these pages, when we can’t find an official source for a statement, we take it out rather than leave it unsupported. Every time the site changes, automated checks confirm that each of these pages still links its sources.
We are working through the rest of the site. Until a page lists its sources, treat any legal statement on it as general information and confirm it with the authority concerned.
What our dates mean
When a page shows an “Updated” date, it is the day the page last changed in a way you would notice: new or corrected information, or a new section. A change to design or layout alone doesn’t move it.
We never set a date automatically to make a page look newer than it is.
Letters you generate
The letter generator writes a draft with an AI model, from the details you enter. Read every letter before you send it, and change anything that isn’t right for you.
Corrections
If something on a page is wrong or out of date, tell us through the support page and include the page’s address. When we confirm a mistake, we correct the page, and its update date moves to the day of the correction.
Not legal advice
Our pages explain common situations and show sample letters. They are not legal advice and don’t guarantee any outcome. For a decision that matters — a dispute, a dismissal, a visa refusal — check with the authority concerned or a qualified professional.