Consumer

Free Refund Request Template

Request a refund for a product or service. Generate a professional refund request instantly with AI. Your first letter is free with a free account, no credit card required.

Generate Refund Request
30 secondsNo card6 guided fields3 tones

Write it, send it tracked, and we chase the reply.

  1. Write it
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Refund Request Example

[Your Name]
[Your Address]
[City, State, ZIP]
[Email] | [Phone]
[Date]

Billing Department
[Company Name]
[Company Address]

Re: Refund Request - Order #[Order Number]

Dear Billing Department,

I am writing to request a full refund for [item/service], which I purchased on [purchase date] for [amount] under order #[order number].

The product has not met what was promised because [specific reason: item not delivered, defective on arrival, not as described, service not rendered]. I contacted [support/customer service] on [date] but the issue remains unresolved.

As the purchase did not deliver what was agreed, I am requesting a full refund of [amount] to my original payment method. Please confirm in writing how you intend to resolve this matter within 14 days of the date of this letter.

I have attached [receipt/order confirmation/photos] as supporting documentation. I look forward to your prompt response.

Sincerely,
[Your Name]

A complete example letter — generate your own version with your details, tone, and language in 30 seconds.

Use this template with your details

Open the generator with refund request selected. Add your facts, choose a tone, and generate when you are ready.

رسالة طلب استرداد مبلغ تُعيد حقك باحترام وحزم

Free accountNo credit cardSaved to history
Start my Refund Request

Refund Request Format

A strong refund request follows a simple format: clear purpose, relevant facts, a specific request, and a clean closing.

1

Opening

State the purpose of the refund request and identify the recipient or organization.

2

Context

Include the details that matter most: Your Name, Company/Provider, Refund Amount, Reason for Refund.

3

Request or next step

Explain what you want the reader to do, approve, correct, consider, or confirm.

4

Closing

End with a concise thank-you, availability for follow-up, and your name.

How to Write a Refund Request

1

Fill in your details

Enter the key information: Your Name, Company/Provider, Refund Amount, Reason for Refund.

2

Choose your tone

Pick from 3 options: Polite, Firm, Urgent.

3

Generate instantly

AI creates a unique, polished letter in under 30 seconds.

Available Tones

Polite
Firm
Urgent

What You Need to Provide

Your NameRequired
text
Recipient Name

e.g., e.g., Returns Department

text
Company/ProviderRequired
text
Order/Reference Number
text
Refund AmountRequired

e.g., $XX.XX

text
Reason for RefundRequired
textarea

Frequently Asked Questions

How do I write a refund request?

Use CraftMyLetter's Refund Request template. Enter your details (your name, company/provider, refund amount, reason for refund), choose a tone, and generate a professional letter in 30 seconds.

Is this refund request template free?

Yes — a free account gets 1 free refund request (once, not monthly) with no credit card, plus 3 free rewrites to get the wording right. Credit packs start at $4.99 for 10 letters, and the 3 free rewrites apply to every one of them.

What tone should I use for a refund request?

Our Refund Request template offers 3 tones: Polite, Firm, Urgent. Polite is the most common choice.